We want you to be genuinely satisfied with your learning experience at AndYou Education.

If you feel that a course did not meet your expectations, you may request a refund. We review all refund requests individually and take your feedback seriously so we can keep improving our content.

Eligibility for a Refund

To be considered for a refund:

• You must have completed at least 80% of the course (as recorded by our learning platform), and

• Your refund request must be submitted within 14 days of reaching that 80% completion.

We use this approach because we want you to give the course a real try, and at the same time we want to be fair if it still doesn’t feel right for you.

How to Request a Refund

To request a refund, please email us at [email protected] with:

• Your full name
• Your order number
• The course name
• A short written explanation of: What you expected, and what you actually experienced / what wasn’t working for you

This explanation is required so we can understand your experience and improve our courses.

Review Process

• Refund requests are reviewed on a case-by-case basis.

• We may contact you for additional information or clarification.

• If your refund is approved, it will be processed back to your original payment method. Processing times may vary depending on your payment provider.

Exceptions

We reserve the right to decline refund requests in cases of:

• Suspected abuse of the refund policy

• Violation of our terms of use

• Chargeback or dispute misuse